Last updated: 29/09/2026

Welcome to RUFIT. By joining a membership, buying a ticket or purchasing a course on this website, you agree to these terms. Please read them before you buy.

1. Who we are

RUFIT is run by Rebecca Uterhark, Contact: becky@rufitness.co.uk.

2. Health & safety

• Exercise carries a risk of injury. You take part at your own risk.

• Please speak to your doctor before starting if you are pregnant or postnatal, have an injury or a medical condition, or are unsure whether exercise is right for you.

• You agree to complete any health questionnaire I ask for, and to tell me about anything that may affect your safety.

• Listen to your body. Modify or stop at any time. I can offer alternatives, but you are responsible for exercising within your own limits.

• Make sure you have a safe, clear space and suitable equipment for online sessions.

• To the fullest extent permitted by law, RUFIT is not liable for injury or loss arising from your participation. Nothing in these terms limits liability that cannot legally be limited (for example, for death or personal injury caused by negligence, or fraud).

3. Online memberships

What's included. Membership gives you access to live online classes (currently Pilates and Sculpt) as shown on the website schedule, [plus any on-demand content included in your plan]. Class times and formats may change, and I will give reasonable notice where I can.

Billing. Memberships are billed monthly in advance in GBP and renew automatically until you cancel. Your payment is taken on the same date each billing period.

Cancelling. You can cancel any time from your account or by emailing me] before your next billing date. You keep access until the end of the period you've paid for. Payments already taken are non-refundable, except where the law says otherwise or as set out in section 8.

Price changes. If I change my prices I will tell you at least 30 days beforehand, and you can cancel before the new price applies.

Pausing: Memberships can be paused by emailing me before your renewal date.

4. If I can't teach live

I'm live for almost every class, but occasionally I may need to cancel or change a session (illness, travel, tech problems or events outside my control).

• If that happens, I will do my best to let you know as early as possible.

• I will usually offer a bonus video or a recording of a previous class as a replacement, sent by email or posted in your members' area.

• A replacement video or recording is offered as a goodwill alternative. It is not a guarantee, and a single missed live class does not entitle you to a refund or credit.

5. Recordings and content

• Recordings and videos are for your personal use only.

• You may not share, resell, copy, screen-record or post class links, recordings or course materials, or share your login with anyone else.

• All content, including videos, workbooks, programmes, images and branding, belongs to RUFIT and remains protected by copyright.

• By joining a live Zoom class, you accept that your name may be visible to others. I may record classes, so keep your camera off if you'd prefer not to appear on any recording.

• I may remove or suspend access, without a refund, if you break these rules or behave in a way that is abusive or disruptive.

6. Pop-up events and in-person sessions

Tickets. Tickets are per person and confirmed once payment is received. Please bring your booking confirmation.

Changes and cancellations by you. Tickets are non-refundable, but you can transfer your place to another person by emailing me at least 48 hours before the event. If you cancel at least 7 days before, I may offer a credit toward a future event.

Cancellations by me. If I cancel or reschedule an event, you can choose to transfer to the new date, receive a credit, or receive a full refund of the ticket price. Events may be cancelled or moved due to weather, low numbers, venue issues or illness.

Venues. Some events take place at third-party venues, and you must follow their rules. RUFIT is not responsible for your personal belongings.

Age and suitability. Events are for adults aged 18+ unless stated otherwise. Please read the event description carefully for any specific requirements.

7. Courses

• Self-paced courses give you access to the materials for life, starting when you buy.

• Cohort courses run on set dates. Access to live elements and group support ends when the course ends, unless stated otherwise.

• Course content is educational and is not medical or nutritional advice. If a course includes nutrition guidance, please check with your doctor before making changes to your diet, particularly if you are pregnant, breastfeeding or have a medical condition.

• Results vary and are not guaranteed.

8. Your right to cancel and refunds

If you live in the UK or EU, you normally have the right to cancel a distance purchase within 14 days without giving a reason. However:

• For digital content (courses, recordings), you lose this right once access has begun, and you agree to immediate access at checkout.

• For memberships and live classes, if you ask for immediate access during the 14 days and then cancel, I may charge for the classes and access you've already used.

• Dated events (tickets for a specific date) are exempt from the 14-day right.

To cancel within the cancellation period, email becky@rufitness.co.uk with your order details. Refunds are made to your original payment method within 14 days.

9. Payments

Payments are processed securely through Stripe. RUFIT does not store your card details. If a payment fails, I may suspend access until it is resolved.

10. Your data

I collect and use your personal information as set out in the Privacy Policy [LINK]. This includes emails to The RUFIT Inner Circle mailing list, which you can leave at any time.

11. Liability

Subject to section 2, my total liability to you for any claim relating to your purchase will not exceed the amount you paid for it. I'm not responsible for issues caused by things outside my control, such as internet outages, Zoom or platform problems.

12. Changes to these terms

I may update these terms from time to time. The version on the website at the time of your purchase applies to that purchase.

13. Governing law and disputes

These terms are governed by the laws of [France / England and Wales]. Consumers keep any mandatory rights they have under the law of the country where they live. If you have a complaint, please email me first at becky@rufitness.co.uk and I'll do my best to sort it out.

14. Contact

Rebecca Uterhark - becky@rufitness.co.uk